Job Title: Constituent Services Representative
Office: Office of Congressman Greg Steube (FL-17)
Location: Sarasota, Florida
Reports To: District Director
Position Summary:
The Constituent Services Representative serves as a liaison between Congressman Greg Steube and constituents of Florida’s 17th Congressional District. Based in the Sarasota District Office, this role functions as a caseworker, assisting constituents with navigating federal agencies. This position manages a wide range of constituent concerns, identifies trends, and ensures timely, professional service in a high-volume environment.
Key Responsibilities:
- Represent Congressman Steube to constituents and agencies in assigned issue areas and federal agencies
- Explain federal vs. state jurisdiction and refer constituents accordingly
- Draft and manage official correspondence using Intranet Quorum (IQ)
- Maintain organized case files and prepare updates for the District Director, Chief of Staff, and Congressman
- Identify case trends and potential issues for legislative action
- Monitor news and district developments to anticipate constituent needs
- Provide guidance to interns and support office operations
- Attend district events as needed and maintain a professional, nonpartisan demeanor
Qualifications:
- Bachelor’s degree or minimum 2 years relevant experience
- Strong written and verbal communication skills
- Knowledge of federal, state, and local agencies
- Casework or public service experience preferred; IQ experience a plus
- Ability to manage sensitive information and work in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Flexible schedule, including availability for occasional nights and weekends
To Apply:
Email resumes and references to: Dana.Goulet@mail.house.gov
